Animal Herbology Ltd
Unit G, Whitehall Units
Bolton Road, Darwen,

Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

Our standard UK delivery charges start from £2.95. Please allow 48 hours for delivery.

Which payment methods are accepted in the Online Shop?

We use PayPal to handle our secure payments. You can choose to use your debit/credit card via the paypal gate way. You do not need to have a paypal account to do this but can use your paypal account if you prefer.

How long will delivery take?

Most orders are typically despatched within 48 hours. We will contact you in advance should any delays occur.

How secure is shopping in the Online Shop? Is my data protected?

No card information is processed directly on our site. all payment information is processed via PayPal’s secure servers.

What exactly happens after ordering?

You will receive an order confirmation via email. Please check your junk folders if using free email services like hotmail, gmail etc. and you haven’t received confirmation.

Do I receive an invoice for my order?

Your confirmation order email is also your invoice. You can also login to your account at any time to download your order confirmation.

Give us a call

 Jane: 07933 232421

Jayne: 07854 762937

Send us an email

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